Pwr8566 – Dell PowerEdge VRTX User Manual

Page 579

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Detailed
Description

The Chassis Management Controller is unable to communicate with the iDRAC service
processor for the Server identified in the message and the Server could not be turned off. This
situation may occur when iDRAC is rebooting.

Recommended
Response Action

Do the following: 1) Wait for a few minutes for the iDRAC service processor to complete
startup. 2) Retry the operation. 3) If the issue persists, reset the iDRAC and wait a few minutes
for the iDRAC startup to complete before retrying the operation.

Category

Audit

SubCategory

PWR = Power Usage

Severity

Severity 1 (Critical)

Trap/EventID

8417

LCD Message

No LCD message display defined.

Initial Default.

SNMP Alert;#EMAIL Alert;#LC Log;#Remote System Log

Filter

Visibility

IPMI Alert SNMP

Alert

LC Log

LCD

Power Off Power

Cycle

Reset

TRUE

FALSE

TRUE

FALSE

PWR8566

Message

Unable to turn off the Server

arg1

before the Power Off timer expired.

Arguments

•

arg1 =

server number

Detailed
Description

Unable to turn off the Server before the Power Off timer has expired. This happens if the Server
did not show "power off" status change within 30 seconds after the operation was initiated.
This situation may also occur when iDRAC is rebooting.

Recommended
Response Action

The Server may need more time to turn off. Wait for ten seconds and check the power status. If
the Server was not turned off, retry the operation. If the issue persists, remove and reinsert the
Server, wait for the iDRAC to complete startup, and retry the operation.