Rockwell Automation 21G PowerFlex 750-Series AC Drives Programming Manual - Manual (Page 362)

362 Rockwell Automation Publication 750-PM001J-EN-P - October 2014
Chapter 6 Troubleshooting
Technical Support Wizards
If you are connected to a drive via DriveExplorer™ or DriveExecutive™, you can
run a Tech Support wizard to gather information that will help diagnose
problems with your drive and/or peripheral device. The information gathered by
the wizard is saved as a text file and can be emailed to your remote technical
support contact.
To run a Tech Support wizard in DriveExplorer, select Wizards from the Actions
menu. In DriveExecutive, select Wizards from the Tools menu. Or, click the
button. Follow the prompts to complete the wizard.
IMPORTANT The Tech Support wizard cannot be accessed when the Control Bar is launched.