Comtech EF Data CDM-570A - Manual (Page 33)

CDM-570A/570AL Satellite Modem with Optional Packet Processor MN-CDM570A
Preface Revision 2
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Product Support
For all product support, please call:
+1.240.243.1880
+1.866.472.3963 (toll free USA)
Comtech EF Data Headquarters
http://www.comtechefdata.com
Comtech EF Data Corp.
2114 West 7th Street
Tempe, Arizona USA 85281
+1.480.333.2200
Warranty Policy
Comtech EF Data products are warranted against defects in material and workmanship for a
specific period from the date of shipment, and this period varies by product. In most cases, the
warranty period is two years. During the warranty period, Comtech EF Data will, at its option,
repair or replace products that prove to be defective. Repairs are warranted for the remainder
of the original warranty or a 90 day extended warranty, whichever is longer. Contact Comtech
EF Data for the warranty period specific to the product purchased.
For equipment under warranty, the owner is responsible for freight to Comtech EF Data and all
related customs, taxes, tariffs, insurance, etc. Comtech EF Data is responsible for the freight
charges only for return of the equipment from the factory to the owner. Comtech EF Data will
return the equipment by the same method (i.e., Air, Express, Surface) as the equipment was
sent to Comtech EF Data.
All equipment returned for warranty repair must have a valid RMA number issued prior to
return and be marked clearly on the return packaging. Comtech EF Data strongly recommends
all equipment be returned in its original packaging.
Comtech EF Data Corporation’s obligations under this warranty are limited to repair or
replacement of failed parts, and the return shipment to the buyer of the repaired or replaced
parts.