If trouble occurs – Toa N-8000 Series User Manual

Page 611

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8-11

Chapter 8

APPENDIX

3. IF TROUBLE OCCURS:

Symptom

Potential Cause/Place to Inspect

Remedy

The exchange or any

kind of interface unit

does not operate.

Power and cables may not be

connected correctly.

Connect the power source and cables

properly.

All indicators located on the

equipment's front panel may be out.

Make sure the power is turned on.

Check to see if the equipment's front

panel Status indicator remains lit or if

flashes repeatedly three times at one-

second intervals.

Refer to "Indicator Status &

Troubleshooting" on

p. 8-14

.

The IP station does not

operate.

Power and cables may not be

connected correctly.

Connect the power source and cables

properly.

Check to see if the Status indicator

remains lit or if flashes repeatedly

three times at one-second intervals.

Refer to "Indicator Status &

Troubleshooting" on

p. 8-14

.

The N-8000 Setting

Software fails to

recognize the exchange,

any kind of interface unit,

or IP station. (Includes

the case when network

setting is available)

The PC on which the N-8000 Setting

Software is installed may not be

connected or set correctly.

Set and connect the PC's IP

address,subnet mask, and default

gateway correctly.

The equipment's IP address, subnet

mask, default gateway, or port number

may not be set correctly.

Set the equipment's IP address,

subnet mask, default gateway, and

port number correctly. (See

p. 5-16

,

p. 6-5

.)

If connected to another network

via a router, the router may not be

connected correctly.

Confirm with your network

administrator that the router is

connected correctly.

The browser setting

screen fails to display

correctly. (Includes the

case when network

setting is available)

The PC used for exchange data

settings via browser may not be

connected correctly to the network, or

the browser may not be set correctly.

Perform settings or connections

correctly. (See

p. 6-2

.)

The setting screen uses JavaScript.

The browser used may not support

JavaScript, or the JavaScript function

may be disabled.

When using Internet Explorer, select

[Tools] [Internet options] [Security]

[Custom level...] on the menu,

then set [Scripting] [Active scripting]

[Enable].

The browser is set to the option "Via a

proxy."

The screen may not be correctly

displayed if "Via a proxy" is selected

for the browser. Consult your network

administrator to find work-around

measures.

The exchange, any kind

of interface unit, or IP

station does not operate

correctly. (operations

such as station calls

or paging via other

exchange cannot be

performed.)

Equipment may not be registered

correctly.

Select the correct model number on

the Equipment registration screen

(

p. 5-20

).

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