Why can’t i print my document – Adobe Acrobat XI User Manual
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Printing
Last updated 1/14/2015
None
Prevents automatic scaling to fit the printable area. Use this setting to preserve the scale in engineering
documents or the point size required for legal reasons.
Note: The Page Scaling menu in the Print dialog box shows additional options, but you cannot prepopulate the dialog box
with any of those options. Choose one of those options when you print.
DuplexMode
For best results, the selected printer should support duplex printing if you select a duplex option.
Simplex
Prints on one side of the paper.
Duplex Flip Long Edge
Prints on both sides of the paper; the paper flips along the long edge.
Duplex Flip Short Edge
Prints on both sides of the paper; the paper flips along the short edge.
Paper Source By Page Size
Selects the option by the same name in the Print dialog box. Uses the PDF page size to
determine the output tray rather than the page setup option. This option is useful for printing PDFs that contain
multiple page sizes on printers that have different-sized output trays.
Print Page Range
Prepopulates the Pages box in the Print Range section of the Print dialog box with the page ranges
you enter here. This setting is useful in a workflow where documents include both instruction pages and legal pages.
For example, if pages 1–2 represent instructions for filling out a form, you can set up your print job to print only the
form.
Number Of Copies
Prepopulates the Copies box in the Print dialog box. Choose a number from 2 to 5, or choose
Default to use the application default, which is one copy. This limitation prevents multiple unwanted copies from being
printed.
Why can’t I print my document?
Start with these troubleshooting tips
Printing problems can have various causes. To identify the issue, start with this helpful TechNote:
The PDF is password protected, and printing is not allowed
If you receive a password-protected PDF, enter the designated password to print the document. Some protected
documents have restrictions that prevent you from printing, editing, or copying content in the document. If a
document has restrictions on printing, contact the PDF author.
(Windows only) Protected Mode is interfering
The default Protected Mode greatly enhances the security of Reader. To determine if Protected Mode is interfering with
printing, temporarily disable it: Right-click the document, and choose Page Display Preferences. Then click General on
the left, and deselect Enable Protected Mode At Startup. Close Reader, restart it, and try to print the document again.
Note: To ensure maximum security, when you finish printing, reselect Enable Protected Mode At Startup.
What should I do if Adobe Reader is asking to save a file when a document is
printed?
In case, Adobe reader is prompting to save a file when you click on print, then click Advanced print dialog and uncheck
Print to file option.
Note:
• Make sure have selected a physical printer to print upon and not Adobe PDFXPS/Send note or any other virtual
printer.