Document Outline

• 1 Application Manager overview
  • Applications monitored by APM
  • Application monitor mode
  • APM monitor features
    • Application monitor management
    • Topology and application group management
    • Agent management
    • Configuration management
    • Widget management
    • Application management report
• 2 Quick start
  • Navigation menu
    • Breadcrumb navigation menu
    • APM navigation tree
      • APM navigation menu options
  • Common operations
    • Selecting devices
      • Filtering devices by view
      • Filtering devices by advanced query
      • Selecting devices
    • Sorting a list
  • Quick start guidelines
    • Remote monitor
      • Preparations
      • Auto Discovery
      • Adding an application
      • Application monitor
    • Local monitor
      • Preparations
      • Installing an APM agent
      • Auto discovery
      • Adding an application
      • Application monitor
    • Application monitor report
• 3 Monitor management
  • Application monitor
    • Viewing the application monitor list
    • Customizing the application monitor list
    • Viewing associated applications
    • Viewing root cause analysis
    • Querying application monitors
    • Adding an application monitor
    • Modifying an application monitor
    • Deleting application monitors
    • Setting the management status of an application monitor
    • Start polling
  • Host monitoring
    • Viewing a host monitor in host mode
    • Viewing a host monitor in list mode
  • Class monitoring
  • Custom views
    • Viewing the custom view list
    • Viewing custom view details
    • Adding a custom view
    • Modifying a custom view
    • Deleting a custom view
    • Viewing a custom view report
• 4 Topology and application group management
  • Topology management
    • Topology tools and right-click menu
    • Viewing an application topology
    • Viewing a dependency topology
      • Method 1
      • Method 2
      • Method 3
    • Viewing a host topology
    • Viewing a group topology
      • Viewing a logical group topology
      • Viewing a physical group topology
  • Application group management
    • Viewing the application group list
    • Viewing the application group details
    • Adding an application group
    • Modifying an application group
    • Deleting an application group
• 5 APM agent management
  • Installing and upgrading an APM agent
    • Installing an APM agent locally
    • Installing an APM agent remotely
    • Upgrading an APM agent locally
    • Upgrading an APM agent remotely
  • Managing APM agents
    • Viewing the APM agent list
    • Viewing agent details
    • Starting an APM agent
    • Stopping an APM agent
    • Viewing the auto discovery result
    • Adding an application monitor
    • Deleting an APM agent
• 6 Configuration management
  • Threshold management
    • Viewing the global threshold List
    • Adding threshold configuration
    • Modifying global threshold configuration
    • Deleting monitor indexes from threshold configuration
    • Configuring a monitor index to use global threshold or custom threshold
  • Baseline configuration
    • Viewing the baseline configuration list
    • Modifying baseline configuration
  • Port configuration
    • Viewing the application default port list
    • Modifying the application default port list
  • Probe configuration
    • Viewing the probe list
    • Viewing the probe details
    • Adding a probe
    • Modifying a probe
    • Deleting a probe
    • Deploying network configuration to probes
  • Parameter configuration
  • Template configuration
    • Viewing the template configuration list
    • Adding an agent template
    • Adding an application template
    • Modifying an agent template
    • Modifying an application template
    • Deleting a template
• 7 Widget management
  • Application Topology widget
  • Application Monitor widget
    • Setting the filter conditions
    • Setting the refresh interval
  • Host Monitor widget
• 8 Windows OS monitor
  • Windows
    • Adding a Windows application monitor
    • Modifying a Windows application monitor
    • Viewing the Windows application monitor report
      • Monitor Information
      • Availability Today
      • CPU Usage Ratio
      • Memory Usage Ratio
      • Ping Test
      • Service
      • Disk Usage Ratio
      • Application Traffic
      • Network Interface
      • Process
      • Event
  • Windows performance counters
    • Adding a Windows performance counter application monitor
    • Modifying a Windows performance counter application monitor
    • Viewing the Windows performance counter application monitor report
      • Monitor Information
      • Availability Today
      • Ping Test
      • Performance Counter
      • Detailed information about performance counter
• 9 UNIX server monitor
  • AIX
    • Adding an AIX application monitor
    • Modifying an AIX application monitor
    • Viewing the AIX application monitor report
      • Monitor Information
      • Availability Today
      • CPU Usage Ratio
      • Memory Usage Ratio
      • Ping Test
      • System Load
      • File System Usage Ratio
      • Zombie Process Number
      • Zombie Process
      • Application Traffic
      • Network Interface
      • Error Log
      • Process
      • I/O State
      • inode
      • Session Information
  • SCO UNIX
    • Adding an SCO UNIX application monitor
    • Modifying an SCO UNIX application monitor
  • Solaris
    • Adding a Solaris application monitor
    • Modifying a Solaris application monitor
    • Viewing the Solaris application monitor report
      • Monitor Information
      • Availability Today
      • CPU Usage Ratio
      • Memory Usage Ratio
      • Ping Test
      • System Load
      • File System Usage Ratio
      • Zombie Process Number
      • Zombie Process
      • Application Traffic
      • Network Interface
      • Session Information
      • Process
      • I/O State
  • FreeBSD
    • Adding a FreeBSD application monitor
    • Modifying a FreeBSD application monitor
    • Viewing the FreeBSD application monitor report
      • Monitor Information
      • Availability Today
      • CPU Usage Ratio
      • Memory Usage Ratio
      • Ping Test
      • System Load
      • File System Usage Ratio
      • Zombie Process Number
      • Zombie Process
      • Application Traffic
      • Network Interface
      • inode
      • Process
      • I/O State
      • Session Information
  • Mac OS
    • Adding a Mac OS application monitor
    • Modifying a Solaris application monitor
    • Viewing the Mac OS application monitor report
      • Monitor Information
      • Availability Today
      • CPU Usage Ratio
      • Memory Usage Ratio
      • Ping Test
      • System Load
      • File System Usage Ratio
      • Zombie Process Number
      • Zombie Process
      • Application Traffic
      • Network Interface
      • inode
      • Process
      • I/O State
      • Session Information
  • OpenBSD
    • Adding an OpenBSD application monitor
    • Modifying an OpenBSD application monitor
    • Viewing the OpenBSD application monitor report
      • Monitor Information
      • Availability Today
      • CPU Usage Ratio
      • Memory Usage Ratio
      • Ping Test
      • System Load
      • File System Usage Ratio
      • Zombie Process Number
      • Zombie Process
      • Application Traffic
      • Network Interface
      • inode
      • Process
      • I/O State
      • Session Information
  • HP-UX
    • Adding an HP-UX application monitor
    • Modifying an HP-UX application monitor
    • Viewing the HP-UX application monitor report
      • Monitor Information
      • Availability Today
      • CPU Usage Ratio
      • Memory Usage Ratio
      • Ping Test
      • System Load
      • File System Usage Ratio
      • Zombie Process Number
      • Zombie Process
      • Application Traffic
      • Network Interface
      • Error Log
      • Process
      • I/O State
      • Session Information
      • inode
• 10 Linux server monitor
  • Linux
    • Adding a Linux application monitor
    • Modifying a Linux application monitor
    • Viewing the Linux application monitor report
      • Monitor Information
      • Availability Today
      • CPU Usage Ratio
      • Memory Usage Ratio
      • Ping Test
      • System Load
      • File System Usage Ratio
      • Zombie Process Number
      • Zombie Process
      • Application Traffic
      • Network Interface
      • Error Log
      • Process
      • I/O State
      • inode
      • Vol Group
      • Session Information
• 11 Database server monitor
  • SQL Server
    • Adding a SQL Server application monitor
    • Modifying a SQL Server application monitor
    • Viewing SQL Server application monitor report
      • Monitor Information
      • Availability Today
      • Memory Usage
      • Buffer Management
      • Connection Statistics
      • Buffer Details
      • Lock Details
      • SQL Statistics
      • Latch Details
      • Access Method Details
      • Application Traffic
      • Job Details
      • Database Details
  • MySQL
    • Adding a MySQL application monitor
    • Modifying a MySQL application monitor
    • Viewing MySQL application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
      • Request Statistics
      • Connection Statistics
      • Thread Details
      • Key Details
      • Buffer Details
      • Table Lock Statistics
      • SQL Operation Statistics/min
      • Application Traffic
      • Database Details
  • Oracle
    • Adding an Oracle application monitor
    • Modifying an Oracle application monitor
    • Viewing Oracle application monitor report
      • Monitor Information
      • Availability Today
      • Oracle Details
      • Connection Time
      • SGA State
      • SGA Details
      • Connection Information
      • Archived Logs
      • Application Traffic
      • Rollback
      • Database Lock
      • Cluster Details
      • Details
      • State
      • Performance Index
      • Details
      • Waiting Sessions
      • Top10 SQL by Execution Duration
  • DB2
    • Adding a DB2 application monitor
    • Modifying a DB2 application monitor
    • Viewing the DB2 application monitor report
      • Monitor Information
      • Availability Today
      • Connection Statistics
      • Response Time
      • Agent Statistics
      • Tablespace Details
      • Database Information
      • Row Statistics
      • Cache Performance
      • Application Traffic
      • Buffer Statistics
      • SQL Query Statistics
  • Informix
    • Configuring an Informix server
    • Adding an Informix application monitor
    • Modifying an Informix application monitor
  • PostgreSQL
    • Adding a PostgreSQL application monitor
    • Modifying a PostgreSQL application monitor
  • DBQuery
    • Adding a DBQuery application monitor
    • Modifying a DBQuery application monitor
    • Viewing the DBQuery application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
      • Query Result
  • Sybase
    • Adding a Sybase application monitor
    • Modifying a Sybase application monitor
    • Viewing the Sybase application monitor report
      • Monitor Information
      • Availability Today
      • Memory Details
      • Response Time
      • Connection Statistics
      • Application Traffic
      • Database Details
      • Process Details
      • Transaction Details
• 12 Application server monitor
  • .NET server
    • Adding a .NET server application monitor
    • Modifying a .NET server application monitor
    • Viewing the .NET server application monitor report
      • Monitor Information
      • Availability Today
      • .NET Memory
      • .NET Thread
      • .NET Abnormality
      • JIT
      • Security
      • .NET Application
  • JBoss server
    • Configuring the JBoss server
    • Adding a JBoss server application monitor
    • Modifying a JBoss server application monitor
    • Viewing the JBoss server application monitor report
      • Monitor Information
      • Availability Today
      • Memory Usage
      • Stack
      • Connection Pool
      • Web Application
      • Application Traffic
  • Tomcat server
    • Configuring the Tomcat server to support JMX monitoring
    • Adding a Tomcat server application monitor
    • Modifying a Tomcat server application monitor
    • Viewing the Tomcat server application monitor report
      • Monitor Information
      • Availability Today
      • Performance
      • Memory Usage
      • Application Traffic
      • Thread
      • Web Application
  • Lync 2010
    • Adding a Lync 2010 application monitor
    • Modifying a Lync 2010 application monitor
  • Lync 2013
    • Adding a Lync 2013 application monitor
    • Modifying a Lync 2013 application monitor
  • Oracle Application Server
    • Configuring the Oracle Application Server
    • Adding an Oracle AS application monitor
    • Modifying an Oracle AS application monitor
    • Viewing the Oracle AS application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
      • OPMN Memory Details
      • Application Traffic
      • JVM Details
      • Web Application Details
      • EJB Details
  • WebLogic server
    • Adding a WebLogic server application monitor
    • Modifying a WebLogic server application monitor
    • Viewing the WebLogic server application monitor report
      • Monitor Information
      • Availability Today
      • JVM Heap Memory Details
      • Thread
      • Response Time
      • Application Traffic
      • Web Application Details
      • Servlet Details
      • JMS Details
      • JDBC Details
      • Cluster Details
      • Cluster JVM
      • Cluster Thread
  • GlassFish server
    • Adding a GlassFish server application monitor
    • Modifying a GlassFish server application monitor
    • Viewing the GlassFish server application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
      • Memory Details
      • Thread Details
      • Web Application
      • Application Traffic
  • WebSphere server
    • Adding a WebSphere server application monitor
    • Modifying a WebSphere server application monitor
    • Viewing the WebSphere server application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
      • Thread Pool
      • Memory
      • Web Application
      • Transactions
      • JDBC Connection Pool
      • Application Traffic
  • Jetty
    • Adding a Jetty application monitor
    • Modifying a Jetty application monitor
    • Viewing the Jetty application monitor report
  • Lotus Domino server
    • Configuring the Lotus Domino server
    • Adding a Lotus Domino server application monitor
    • Modifying a Lotus Domino server application monitor
    • Viewing the Lotus Domino server application monitor report
• 13 Web server monitor
  • Apache server
    • Configuring the Apache server
    • Adding an Apache server application monitor
    • Modifying an Apache server application monitor
    • Viewing the Apache server application monitor report
      • Monitor Information
      • Availability Today
      • Request Number
      • Application Traffic
  • IIS server
    • Adding an IIS server application monitor
    • Modifying an IIS server application monitor
    • Viewing the IIS server application monitor report
      • Monitor Information
      • Availability Today
      • Connections
      • HTTP
      • Access Information
      • File Information
      • Anonymous Access
      • Non-Anonymous Access
  • PHP
    • Adding a PHP application monitor
    • Modifying a PHP application monitor
    • Viewing the PHP application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
      • Application Traffic
• 14 Mail server monitor
  • Exchange Server 2003
    • Adding an Exchange Server 2003 application monitor
    • Modifying an Exchange Server 2003 application monitor
    • Viewing the Exchange Server 2003 application monitor report
      • Monitor Information
      • Availability Today
      • IMAP
      • POP
      • Mailbox
      • Public Folder
      • Statistics
      • SRS
      • AL
      • ES
      • MTA Statistics
      • TD Statistics
      • Service
      • SMTP Statistics
  • Exchange Server 2007
    • Adding an Exchange Server 2007 application monitor
    • Modifying an Exchange Server 2007 application monitor
    • Viewing the Exchange Server 2007 application monitor report
      • Monitor Information
      • Availability Today
      • IMAP4
      • POP3
      • SMTP Send
      • SMTP Receive
      • Buffer State
      • Transmit Queue State
      • Service Availability
      • Active Directory Access State
      • Application Traffic
      • Availability State
      • Service
  • Exchange Server 2010
    • Adding an Exchange Server 2010 application monitor
    • Modifying an Exchange Server 2010 application monitor
  • POP3
    • Adding a POP3 application monitor
    • Modifying a POP3 application monitor
    • Viewing the POP3 application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
      • Application Traffic
  • SMTP
    • Adding an SMTP application monitor
    • Modifying an SMTP application monitor
    • Viewing the SMTP application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
      • Application Traffic
• 15 Web service monitor
  • RESTful Web service
    • Adding a RESTful Web service application monitor
    • Modifying a RESTful Web service application monitor
    • Viewing the RESTful Web service application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
  • SOAP-based Web service
    • Adding a SOAP-based Web service application monitor
    • Modifying a SOAP-based Web service application monitor
    • Viewing the SOAP-based Web service application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
• 16 LDAP service monitor
  • Active Directory service
    • Adding an AD service application monitor
    • Modifying an AD service application monitor
    • Viewing the AD service application monitor report
      • Monitor Information
      • Availability Today
      • Network Monitor
      • Database
      • NTFRS Process
      • LSASS Process
      • Performance
      • Copy Statistics
      • LDAP Statistics
      • Active Directory Service
  • LDAP service
    • Adding an LDAP service application monitor
    • Modifying an LDAP service application monitor
    • Viewing the LDAP service application monitor report
      • Monitor Information
      • Availability Today
      • Login Details
      • Search Details
      • Search Result
• 17 File/Directory monitor
  • File
    • Adding a file monitor
    • Modifying a file monitor
    • Viewing the file monitor report
      • Monitor Information
      • Availability Today
      • File Statistics
  • Directory
    • Adding a directory monitor
    • Modifying a directory monitor
    • Viewing the directory monitor report
      • Monitor Information
      • Availability Today
      • Directory Statistics
      • Directory Incremental
• 18 Service monitor
  • SNMP service
    • Adding an SNMP service application monitor
    • Modifying an SNMP service application monitor
    • Viewing the SNMP service application monitor report
      • Monitor Information
      • Availability Today
      • Ping Test
      • SNMP OID
      • Application Traffic
  • DNS service
    • Adding a DNS service application monitor
    • Modifying a DNS service application monitor
    • Viewing the DNS service application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
      • Application Traffic
  • JavaRuntime
    • Configuring JavaRuntime to support RMI access
    • Adding JavaRuntime application monitor
    • Modifying JavaRuntime application monitor
    • Viewing JavaRuntime application monitor report
      • Monitor Information
      • Availability Today
      • OS
      • Runtime
      • Heap Memory Usage
      • NonHeap Memory Usage
      • Application Traffic
      • Class Loading
  • FTP service
    • Adding an FTP service application monitor
    • Modifying an FTP service application monitor
    • Viewing the FTP service application monitor report
      • Monitor Information
      • Availability Today
      • Connection Information
      • File Information
      • Upload
      • Download
      • Application Traffic
  • SFTP service
    • Adding an SFTP service application monitor
    • Modifying an SFTP service application monitor
    • Viewing the SFTP service application monitor report
      • Monitor Information
      • Availability Today
      • Connection Information
      • File Information
      • Upload
      • Download
      • Application Traffic
  • TCP port
    • Adding a TCP Port application monitor
    • Modifying a TCP Port application monitor
    • Viewing the TCP Port application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
• 19 HTTP service monitor
  • URL
    • Adding a URL application monitor
    • Modifying a URL application monitor
    • Viewing the URL application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
      • Page Size
      • Keyword
• 20 Middleware/Portal monitor
  • Office SharePoint 2007
    • Adding an Office SharePoint 2007 application monitor
    • Modifying an Office SharePoint 2007 application monitor
    • Viewing the Office SharePoint 2007 application monitor report
      • Monitor Information
      • Availability Today
      • CPU Usage Ratio
      • Memory Status
      • Excel Calculation Services
      • Office Search Collector
      • Excel Service Web Front End
      • Excel Web Access
      • Active Server Pages
      • Document Conversion
      • Service
      • Office Search Archive Plugin
      • Office Search Plan Plugin
      • Office Server Search Index
      • Web Content Publishing Management Storage
  • Office SharePoint 2010
    • Adding an Office SharePoint 2010 application monitor
    • Modifying an Office SharePoint 2010 application monitor
    • Viewing the Office SharePoint 2010 application monitor report
      • Monitor Information
      • Availability Today
      • CPU Usage Ratio
      • Memory Status
      • Excel Calculation Services
      • Office Search Collector
      • Excel Service Web Front End
      • Active Server Pages
      • Service
      • Office Search Archive Plugin
      • Office Search Plan Plugin
      • Office Server Search Index
      • Web Content Publishing Management Storage
  • Office SharePoint 2013
    • Adding an Office SharePoint 2013 application monitor
    • Modifying an Office SharePoint 2013 application monitor
    • Viewing the Office SharePoint 2013 application monitor report
      • Monitor Information
      • Availability Today
      • CPU Usage Ratio
      • Memory Status
      • Excel Calculation Services
      • Office Search Collector
      • Excel Service Web Front End
      • Visio Web Access Services
      • Access Data Services
      • Service
      • Web Content Publishing Management Storage
      • Word Automation Services
  • ActiveMQ
    • Adding an ActiveMQ application monitor
    • Modifying an ActiveMQ application monitor
    • Viewing the ActiveMQ application monitor report
      • Monitor Information
      • Availability Today
      • OS Information
      • Heap Size Information
      • Thread Information
      • Class Information
      • ActiveMQ Information
  • WebSphere MQ
    • Adding a WebSphere MQ application monitor
    • Modifying a WebSphere MQ application monitor
    • Viewing the WebSphere MQ application monitor report
      • Monitor Information
      • Availability Today
      • Response Time
      • Queue
      • Channel
      • Listener
• 21 SAP monitor
  • Prerequisites
  • Adding a SAP application monitor
  • Modifying a SAP application monitor
  • Viewing the SAP application monitor report
    • Monitor Information
    • Availability Today
    • CPU Usage
    • Spool Process Usage
    • Background Processing Usage
    • Dialog Response Time
    • Memory Page Dispatcher
    • Disk Space Usage
    • Pending Background Processes
    • Background Processing Terminations
    • Background Processing Errors
    • SAP System Work Queue
    • Dialog Network Response Time
    • Standardization Response Time
    • Login User
    • Buffer
    • Dispatcher Queue Usage
    • Request Queue Usage
    • Spool Work Statistics
    • Device Cache
    • Host Spool List
• 22 Virtual device monitor
  • Citrix XenServer
    • Adding a XenServer application monitor
    • Modifying a Citrix XenServer application monitor
    • Viewing the Citrix XenServer application monitor report
      • Monitor Information
      • Availability Today
      • Host Information
      • Memory Information
      • Host CPU Information
      • Storage Information
      • Physical NIC Information
      • VM List
      • VM Memory Information
      • Virtual Block Device Information
      • Virtual Disk Image Information
      • Virtual NIC Information
  • Hyper-V
    • Adding a Hyper-V application monitor
    • Modifying a Hyper-V application monitor
    • Viewing the Hyper-V application monitor report
      • Monitor Information
      • Availability Today
      • Hyper-V System
      • Hyper-V System Service
      • Logical Processor Usage
      • Memory Usage
      • Dynamic Memory Equalizer
      • Memory Management Information
      • Root Partition Memory Usage
      • VM Processor Usage
      • Virtual Switch Information
      • Total Partition Memory Usage
      • Virtual Switch Port Information
      • Host/VM Monitor
      • Virtual Network Adapter
      • Virtual Storage Information
  • KVM
    • Adding a KVM application monitor
    • Modifying a KVM application monitor
    • Viewing the KVM application monitor report
      • Monitor Information
      • Availability Today
      • Basic Server Information
      • VM List
      • Server CPU Usage
      • Server Memory Usage
      • File System Usage Ratio
      • Network Interface Statistics
      • Basic VM Information
      • Virtual CPU Information
      • VM Disk Image Files
      • Image File Details
      • VM Network Interface List
      • VM Network Interface Statistics
  • CAS
    • Adding a CAS application monitor
    • Modifying a CAS application monitor
    • Viewing the CAS application monitor report
      • Monitor Information
      • Availability Today
      • Basic Server Information
      • VM List
      • Server CPU Information
      • Server Memory Information
      • File System Usage
      • Network Interface Statistics
      • Basic VM Information
      • Virtual CPU Information
      • VM Disk Image Files
      • Image File Details
      • VM Network Interface List
      • VM Network Interface Statistics
  • VMware ESX
    • Adding a VMware ESX application monitor
    • Modifying a VMware ESX application monitor
    • Viewing the VMware ESX application monitor report
      • Monitor Information
      • Availability Today
      • Software Information
      • Hardware information
      • VM Running Status
• 23 Storage device monitor
  • Common storage device application monitor
    • Adding a common storage device application monitor
    • Modifying a common storage device application monitor
    • Viewing the common storage device application monitor report
      • Monitor Information
      • Availability Today
      • Basic Information
      • Storage Pool/Virtual Disk
      • Power Supply Information
      • Fan Information
      • Disk Information
      • Storage Volume Information
      • Controller Information
      • Sensor Information
      • Interface Information
      • Performance
  • HP MSA P2000 application monitor
    • Adding an HP MSA P2000 application monitor
    • Modifying an HP MSA P2000 application monitor
    • Viewing the HP MSA P2000 application monitor report
      • Monitor Information
      • Availability Today
      • Basic Information
      • Storage Pool/Virtual Disk
      • Power Supply Information
      • Fan Information
      • Disk Information
      • Storage Volume Information
      • Controller Information
      • Interface Information
• 24 APM service report
  • Real-time reports
    • Application health reports
    • Application available reports
  • Scheduled reports
    • Adding a scheduled report
• 25 Configuration examples
  • Configuration example 1
    • Network diagram
    • Configuration consideration
    • Configuration procedure
  • Configuration example 2
    • Network diagram
    • Configuration consideration
    • Configuration procedure