Auth-1037, Auth-1038, Auth-1039 – Dell POWEREDGE M1000E User Manual

Page 177

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Fabric OS Message Reference

155

53-1002749-01

AUTH-1037

5

AUTH-1037

Message

Failed to <operation type> response for <authentication message>: init_len <data
length>, resp_len <data length>, port <port number>.

Message Type

LOG

Severity

ERROR

Probable Cause

Indicates that a Diffie Hellman - Challenge Handshake Authentication Protocol (DH-CHAP)
authentication operation failed on the specified port due to mismatched response values between two
entities.

The error may indicate that an invalid entity tried to connect to the switch. Check the connection port for
a possible security attack.

Recommended

Action

Reinitialize authentication using the portDisable and portEnable commands or the switchDisable and
switchEnable commands.

If the message persists, execute the supportFtp command (as needed) to set up automatic FTP
transfers; then execute the supportSave command and contact your switch service provider.

AUTH-1038

Message

Failed to retrieve certificate during <authentication phase>: port <port number>.

Message Type

LOG

Severity

ERROR

Probable Cause

Indicates that the public key infrastructure (PKI) certificate is not installed properly.

Recommended

Action

Reinstall the PKI certificate using the secCertUtil command.

Reinitialize authentication using the portDisable and portEnable commands or the switchDisable and
switchEnable commands.

If the message persists, execute the supportFtp command (as needed) to set up automatic FTP
transfers; then execute the supportSave command and contact your switch service provider.

AUTH-1039

Message

Neighboring switch has conflicting authentication policy: Port <Port Number>
disabled.

Message Type

LOG

Severity

ERROR

Probable Cause

Indicates that the neighboring switch has a conflicting authentication policy enabled. The E_Port has
been disabled because the neighboring switch has rejected the authentication negotiation, and the local
switch has a strict switch authentication policy.

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