Technical support, Server and client support save, Capturing server and client support save data – Brocade Network Advisor SAN User Manual v12.3.0 User Manual

Page 1433: Chapter 34, Capturing server and client support save data 1, Chapter 34, “technical support, Ed in

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Brocade Network Advisor SAN User Manual

1381

53-1003154-01

Chapter

34

Technical Support

In this chapter

Server and client support save. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1381

Device technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1385

Upload failure data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1392

Server and client support save

You can use Technical Support to collect SupportSave data for the Management server and clients.

Server Support save data includes:-

Engineering logs

Events

Configuration files

Operating system-specific information

Environment information

Vital CPU, memory, network resources

Agent and driver logs

Install logs

Core files

Database (partial or full)

Web Tools data

Client Support save data includes:-

Client Log Files

Client data model log

Capturing Server and Client support save data

To capture both server and client support save files, complete the following steps.

1. Select Monitor > Technical Support > SupportSave.

The SupportSave dialog box displays.

2. Select the Server SupportSave check box to run supportsave on the server.

3. Enter a file name for the server support save file in the File Name field.

The default file name is DCM-SS-Time_Stamp.

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