Brocade Network Advisor SAN User Manual v12.3.0 - Manual (Page 507)

Brocade Network Advisor SAN User Manual 455
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Technical Support Information tab
11
5. Click Restore.
Upon completion, a message displays the status of the restore operation. Click OK to close the
message and the Server Management Console. For the restored data to take effect, re-launch
the Configuration Wizard using the instructions in
“Launching the Configuration Wizard” on
page 6.
Technical Support Information tab
The Technical Support Information tab of the SMC allows you to capture technical support
information for the Management application as well as the configuration files for all switches in
discovered fabrics. This information is saved in a zip file in a location that you specify.
Capturing technical support information
To capture technical support information, complete the following steps.
1. Select the Technical Support Information tab.
FIGURE 186 Technical Support Information tab
2. Select the Include database check box to capture database server support save files and
choose one of the following options:
• Select the Partial option to exclude historical data and events from the database capture.
• Select the Full option to include historical data and events from the database capture.
NOTE
It is recommended that you only capture the partial database.
NOTE
You should only capture the full database when you need to debug Historical Performance
Management or Historical Events issues.