Wireless troubleshooting, Zoning troubleshooting, Zoning troubleshooting 7 – Brocade Network Advisor SAN User Manual v12.3.0 User Manual

Page 1569

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Brocade Network Advisor SAN User Manual

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Wireless troubleshooting

G

Wireless troubleshooting

After discovery, the Management application inspects the trap listener and syslog recipient
configuration on wireless controllers. If there is a problem with the registration, the Management
application changes the “registration success” master log event to a warning event with additional
message text. The following section states the possible issues and the associated Master Log
message that displays:

Zoning troubleshooting

The following section states some possible issues and recommended solutions for zoning errors.

TABLE 15

Wireless troubleshooting

Problem

Master log warning message

The Management application successfully registers itself as SNMP
trap recipient on the wireless controller; however, trap generation is
disabled on the device.

Server <address> is successfully registered as SNMP Trap recipient
to the switch <device_address>; but trap generation is disabled on
switch.

The Management application successfully registers itself as syslog
recipient on the wireless controller; however, logging is disabled on
the device.

Server <address> is successfully registered as Syslog recipient to
the switch <device_address>; but logging is disabled on switch.

The Management application successfully registers itself as syslog
recipient on the wireless controller as the secondary or ternary
recipient (primary slot is already occupied). The wireless controller
sends syslog messages to secondary or ternary recipients only if
primary recipient is not reachable. Therefore, even though the
Management application is registered as a syslog recipient it may
not receive any messages.

Server <address> is successfully registered as Syslog recipient to
the switch <device_address>; but <address> is not the primary
syslog recipient.

The Management application successfully registers itself as syslog
recipient on the wireless controller; however, it is non-primary
recipient and logging is disabled on device.

Server <address> is successfully registered as Syslog recipient to
the switch <device_address>; but logging is disabled on switch and
<address> is not the primary syslog recipient.

Problem

Resolution

Cannot perform zoning on a new switch.

You must use telnet (or the Product Type and Access tab in the Add Properties dialog box)
to change the default password on the new switch before you can use the Management
application to perform zoning.

When configuring a large zone configuration a
switch displays offline during discovery.

If a large zone configuration is configured in a fabric, switches may temporarily display as
being offline during discovery.
Wait for the next discovery cycle and click the Refresh button on the toolbar.

When activating a large zone configuration on
a two-switch fabric on UNIX platforms, an error
message displays stating “Failed to perform
the requested zoning action: Failed to zone due
to exception.”

Although the error message states that the requested zoning action failed, the zone
configuration will be correctly activated. Wait for the next zoning polling to occur.
This issue only occurs on UNIX systems.

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