Brocade Network Advisor SAN User Manual v12.3.0 User Manual

Page 594

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Brocade Network Advisor SAN User Manual

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Port commissioning

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3. Enter a file name for the server support save file in the File Name field.

The default file name is DCM-SS-Time_Stamp.

4. Select the Include Database check box to include the database in the support save and

choose one of the following options.

Select the Partial (Excludes historical performance data and events) option to exclude
historical performance data and events from the database capture.

Select the Full option to capture the entire database.

Clear the Include Database check box to exclude the database in the support save.

5. Select the Client SupportSave check box to run supportsave on the client.

6. Enter a file name for the client support save file in the File Name field.

The default file name is DCM-Client-SS-Time_Stamp.

7. Click OK on the SupportSave dialog box.

8. Click OK on the message.

A progress message displays with a list of the steps to be performed:

Capturing client support save

Capturing logs and server data

Capturing partial/full database

Capturing data from the products

You cannot close the progress message and you cannot perform any other actions until the
SupportSave is complete.

The application generates separate master logs to show the status of the Server and Client
Support save collection.

You cannot change the destination directory for Server and Client support save. Here are the
default directories:

Server Support save location: Install_Home/support

Client Support save locations:

(Local client) User_Home/Management_Application_Name/localhost/support

(Remote client) User_Home/Management_Application_Name/Server IP/support

NOTE

Server support save initiated from the remote client is only available from a client installed on
the server. However, you can copy the server support save from the View Repository dialog box
(using the Save button) to the remote client location.

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