H3C Technologies H3C Intelligent Management Center - Manual (Page 540)

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The offline reason report contains the following fields and chart:
• Start Time/End Time—The collection time range (inclusive) for the statistics. Statistics are not
collected for the day that the report was generated. Even if you select the day that the report was
generated or a later date, only statistics from the start time to the previous day are included.
• Report Time—Time at which the report was generated.
• Description—Brief description of the report.
• Pie chart—Displays statistics about offline reasons in a specified time range and number of users for
each offline reason. The offline failure reasons include:
{
User Request—User requests to go offline.
{
Lost Carrier—Heartbeat packets between the authenticated client and device are lost when a
user uses 802.1 X authentication.
{
Lost Service—Device cannot provide access services for the user. For example, the physical
connection between the user and device is broken.
{
Idle Timeout—User timed out.
{
Session Timeout—Session timed out.
{
Admin Reset—Administrator resets the port or session.
{
Admin Reboot—Administrator terminates the access service. For example, the device reboots as
the administrator configured.
{
Port Error—Device detects access port failure and stops all sessions on the port.
{
NAS Error—Device detects device failure and stops all sessions on the device.
{
NAS Request—Events cause the device to stop the session.
{
NAS Reboot—Unscheduled device reboot. For example, device reboot after power down or
crash.
{
Port Unneeded—Device port unavailable. For example, assume a user is connected to an
on-demand dialup port. Because no traffic is generated for a certain period of time, the device
shuts down the port according to the on-demand dialup algorithm.
{
Port Preempted—Device terminates all sessions on the port to increase port priority.
{
Port Suspended—Device terminates all sessions on the port to create a virtual session.
{
Service Unavailable—Device does not support the service requested by the user.
{
Callback—Device terminates session with the user to execute Callback for another session.
{
User Error—Device terminates session with the user because the session information sent by the
user to the device is wrong.
{
Host Request—User endpoint requests to go offline.
{
Enabling Proxy—User is using a proxy server (proxy server is prohibited in UAM).
{
Enabling Double NICs—User enables multiple NICs (multi-NIC is prohibited in UAM).
{
Setting Proxy in Browser—Proxy is enabled in the browser (proxy in browser is prohibited in
UAM).
{
Invalid Client Version—Invalid client version.
{
Unknown Error—An unknown error occurred.
{
Online Check—UAM logs off the user because it does not receive any accounting update
packets within the configured aging time.
{
Online Delete—Operator performed the Online Delete operation for the user in UAM.