Adding a trouble report question – H3C Technologies H3C Intelligent Management Center User Manual

Page 568

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Question—Name of the trouble report question. The Question field is displayed in the

trouble ticket.

Priority—Priority of the trouble report question. In the trouble ticket, the trouble report
questions are displayed in descending priority order.

UI Element Type—Type of the trouble report question. When this field is integer, an endpoint
user must enter an integer when reporting a trouble.

Default—Default value of the trouble report question. This field can be empty.

Minimum Value—Minimum value allowed.

Maximum Value—Maximum value allowed.

{

The String-type trouble report question supports the following parameters:

Question—Name of the trouble report question. The Question field is displayed in the

trouble ticket.

Priority—Priority of the trouble report question. In the trouble ticket, the trouble report
questions are displayed in descending priority order.

UI Element Type—Type of the trouble report question. When this field is string, an endpoint
user must enter a string when reporting a trouble.

Default—Default value of the trouble report question. This field can be empty.

Max Length—Maximum number of characters allowed.

{

The Check box-type trouble report question supports the following parameters:

Question—Name of the trouble report question. The Question field is displayed in the
trouble ticket.

Priority—Priority of the trouble report question. In the trouble ticket, the trouble report
questions are displayed in descending priority order.

UI Element Type—Type of the trouble report question. When this field is check box, an
endpoint user must select or unselect a trouble when reporting a trouble.

Default—Default value of the trouble report question, which can be Selected or Unselected.

{

The Drop Down List-type trouble report question supports the following parameters:

Question—Name of the trouble report question. The Question field is displayed in the
trouble ticket.

Priority—Priority of the trouble report question. In the trouble ticket, the trouble report
questions are displayed in descending priority order.

UI Element Type—Type of the trouble report question. When this field is list, an endpoint
user must select a value in the list when reporting a trouble.

Default—Default value of the trouble report question. This field can be empty.

Options List—Available options in the list.

3.

Click Back to return to the Trouble Report Questions List page.

Adding a trouble report question

1.

Access the Trouble Report Question List page.

2.

Click Add in the Trouble Report Questions List area.
The trouble report question parameters vary with the UI element type.

{

The Integer-type trouble report question supports the following parameters:

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