H3C Technologies H3C Intelligent Management Center User Manual

Page 569

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Question—Enter the trouble report question name. The name must be unique in UAM. The

Question field is displayed in the trouble ticket.

UI Element Type—Select a type for the trouble report question from the list. When this field
is integer, an endpoint user must enter an integer when reporting a trouble.

Default—Enter the default value of the trouble report question. This field can be empty.

Minimum Value—Enter the minimum value allowed to enter for the trouble report question.

Maximum Value—Enter the maximum value allowed to enter for the trouble report question.

{

The String-type trouble report question supports the following parameters:

Question—Enter the trouble report question name. The name must be unique in UAM. The
Question field is displayed in the trouble ticket.

UI Element Type—Select a type for the trouble report question from the list. When this field

is string, an endpoint user must enter a string when reporting a trouble.

Default—Enter the default value of the trouble report question. This field can be empty.

Max Length—Enter the maximum number of characters in the string for the trouble report
question.

{

The Check box-type trouble report question supports the following parameters:

Question—Enter the trouble report question name. The name must be unique in UAM. The
Question field is displayed in the trouble ticket.

UI Element Type—Select a type for the trouble report question from the list. When this field
is a check box, an endpoint user must select or unselect a trouble when reporting a trouble.

Default—Select the default value of the trouble report question, which can be Selected or
Unselected.

{

The Drop down list-type trouble report question supports the following parameters:

Question—Enter the trouble report question name. The name must be unique in UAM. The
Question field is displayed in the trouble ticket.

UI Element Type—Select a type for the trouble report question from the list. When this field
is a list, an endpoint user must select a value in the list when reporting a trouble.

Default—Enter the default value of the trouble report question. The default value, if specified,
must be in the list. This field can be empty.

Options List—Displays all available options in the list. In the trouble ticket, the available
options are displayed in the list in the same order.

3.

Do one of the following:

{

To add an option to the options list, enter a value in the Option field and click Add under the
Option field.

{

To modify an option in the options list, select the option to display the option in the Option field,
modify the option, and click Modify under the Modify field.

{

To delete an option from the options list, select the option and click Delete under the Option field.

{

To move up an option in the options list, select the option and click Up under the Options List
field. You cannot move up the option on the top of the list.

{

To move down an option in the options list, select the option and click Down under the Options
List field. You cannot move down the option on the bottom of the list.

{

To configure an option in the options list as the default value, select the option and click Default
under the Options List field.

4.

Click OK.

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