ADTRAN 1000R Series User Manual
Page 4
Command Reference Guide
61200510L1-35E
Copyright © 2005 ADTRAN
4
Pre-Sales Inquiries and Applications Support
Your reseller should serve as the first point of contact for support. If additional pre-sales support is needed,
the ADTRAN Support website provides a variety of support services such as a searchable knowledge base,
latest product documentation, application briefs, case studies, and a link to submit a question to an
Applications Engineer. All of this, and more, is available at:
When needed, further pre-sales assistance is available by calling our Applications Engineering
Department.
Post-Sales Support
Your reseller should serve as the first point of contact for support. If additional support is needed, the
ADTRAN Support website provides a variety of support services such as a searchable knowledge base,
updated firmware releases, latest product documentation, service request ticket generation and
trouble-shooting tools. All of this, and more, is available at:
When needed, further post-sales assistance is available by calling our Technical Support Center. Please
have your unit serial number available when you call.
Installation and Maintenance Support
The ADTRAN Custom Extended Services (ACES) program offers multiple types and levels of installation
and maintenance services which allow you to choose the kind of assistance you need. This support is
available at:
For questions, call the ACES Help Desk.
adtran.com
Applications Engineering
(800) 615-1176
adtran.com
Technical Support
(888) 4ADTRAN
International Technical Support
1-256-963-8716
ACES Help Desk
(888) 874-ACES (2237)