Troubleshooting – Rockwell Automation 9323-S5500D A.I. SERIES MICROLOGIX 1000 AND PLC-500 SOFTW User Manual

Page 369

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Configuration for Online Communications

15-33

External Port Name

Computer’s Internal

Port Address

Interrupt #

COM1

3F8

IRQ4

COM2

2F8

IRQ3

COM3*

3E8

IRQ11

COM4*

2E8

IRQ12

*These settings usually designate COM3 and COM4, but not always.

If you entered a serial port address of 3F8 and an interrupt number of IRQ4, the Find

Baud, Parity, Protocol Settings function would find and display the settings for COM1,

but would say “Com Port: 3.”

Troubleshooting

The Find Baud, Parity, Protocol Settings function may return a failure screen indicating

that the software could not determine the baud rate and parity. The three most common

reasons for this occurring are:

wrong com port specified

incorrect cable pinouts

interference from other device drivers.

In the case of interference from other device drivers, it is best to remove all device

drivers and TSRs from your CONFIG.SYS and AUTOEXEC.BAT files, reboot your

computer, and try again. If the Find Baud, Parity, Protocol Settings function works,

you can add device drivers back one at a time (rebooting after each) until you determine

which driver is causing the problem.

If you are using a notebook computer, you may also need to check the power

management settings found in the BIOS setup of some notebook computers.

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