Enabling logs and collecting symptoms, Generating provider logs if enumeration fails – Dell Emulex Family of Adapters User Manual

Page 1153

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CIM Provider Package Installation Guide

P010091-01A Rev. A

3. Using the Adapter

Enabling Logs and Collecting Symptoms

1153

wbemcli -nl -noverify cm

'https://root:<password>@<IP>/root/emulex:<elxucna_softwareinsta

llationservice instance>' InstallFromURI.URI="<Firmware file

path>",Target=<elxucna_ethernetport instance>

Enabling Logs and Collecting Symptoms

The Record Log profile is supported on both the Emulex UCNA CIM Provider and the

Emulex FC HBA CIM Provider.
To enable provider logs:
1. Enumerate the ELXHBA_RecordLog (for a FC HBA) or the ELXUCNA_RecordLog

(for a UCNA or CFA in FCoE+NIC mode) class and note the provider log instance.

If enumeration fails, perform the steps detailed in “Generating Provider Logs if

Enumeration Fails” on page 1153.

2. Set the provider log settings:

wbemcli -noverify cm

'https://root:<password>@<IP>/root/emulex:<Instance from step 1>

' SetLogParams.LogLevel=5,logmode=2,tracepath='<file path>'

3. Set the provider log state:

wbemcli -noverify cm

'https://root:<password>@<IP>/root/emulex:<Instance from step 1>

' RequestStateChange.RequestedState=2

4. Perform the operation that is not working as expected. The provider logs are

available in the <file path> specified in step 2.

5. Contact an Emulex technical support representative with the provider logs and the

system logs (/var/log/syslog.log).

To disable provider logs, enter the following command:

wbemcli -noverify cm

'https://root:<password>@<IP>/root/emulex:<Instance from step 1> '

RequestStateChange.RequestedState=3

Generating Provider Logs if Enumeration Fails

To enable provider logs if enumeration fails:
1. Stop the CIMOM.
2. Create a .dmp file.

a. To create a provider log for the Emulex FC provider, create an

“emulex_fc_provider.dmp” file in the “/etc/cim/emulex” location.

b. To create a provider log for a UCNA provider (UCNA or CFA in FCoE+NIC

mode), create an “emulex_ucna_provider.dmp” file in the “/etc/cim/emulex”

location.

3. Manually enter the following two lines (without spaces):

2,5,2

/tmp/providerlogs.txt

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