Dell Emulex Family of Adapters - Manual (Page 1717)

Boot Version 10.2 for NIC, iSCSI, FCoE, and RoCE Protocols User Manual P010097-01B Rev. A
14. Troubleshooting
Troubleshooting for the iSCSI Protocol
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Unable to boot from the iSCSI
target. • Check the target setup. Check the target ACL to verify that
the initiator's iSCSI name is listed and can be recognized.
• Check the initiator name and make sure it is correct.
• If applicable, verify that you have selected the iSCSI LUN as
the boot LUN in your system BIOS setting.
• Check the system BIOS for boot device priority order. Make
sure that the boot device is at the top.
If using DHCP:
• If Boot Support is not enabled, enable it on the iSCSI Initiator
menu. (For more information, see chapter 9., “Configuring
and Managing the iSCSI Initiator with the iSCSISelect Utility,”
on page 1599.)
If DHCP boot support is enabled, check the DHCP setup and also
verify that you have added the root path to the DHCP server. For
more information, see “Setting Up a Basic iSCSI Boot
Configuration” on page 1596.
• If this checklist confirms that the initiator and target are
configured correctly and the issue persists, erase the
Controller Configuration. For more information, see “Erasing
the Current Configuration” on page 1609.
BIOS post shows “BIOS Not Installed”
message. • If you have not configured an iSCSI boot target, this is proper
normal behavior.
• If you have configured an iSCSI boot target and the BIOS
cannot find a bootable LUN, then refer to the solutions
provided in the issue Unable to boot from the iSCSI target.
If solutions for issues 1-3 and 5-6 all
fail. Use the iSCSISelect utility to erase the controller configuration.
To clear controller configuration:
1) From the Controller Configuration menu, select Erase
Configuration and press <Enter>.
2) A message appears asking if you want to erase the current
configuration. Press <Y>.
3) You are cautioned that the operation removes any existing
configuration permanently. Press <Y>.
Note: If you have multiple controllers, you must erase the
configuration of each controller separately. For more
information, see “Erasing the Current Configuration” on
page 1609.
After you erase the controller configuration, reboot the system
and then reconfigure the adapter.
You receive this POST error
message:
Initiator iSCSI Name
mismatch, Please use
iSCSISelect to set a single
name for all controllers.
Press <Ctrl><S> to enter
iSCSISelect. (Reboot
required)
In the iSCSI BIOS, the iSCSI initiator name may be different if
there is more than one Emulex adapter in the system. If the iSCSI
initiator name is different on multiple controllers, you receive a
POST error message indicating an iSCSI name mismatch. You must
enter the iSCSISelect utility and save a new initiator name on the
first iSCSISelect utility menu screen so that the iSCSI initiator
name on all controllers match. All logins from the multiple
controllers use the new name.
Table 14-2 Troubleshooting the iSCSISelect Utility (Continued)
Issue Answer/Solution