Dell Emulex Family of Adapters - Manual (Page 288)

OneCommand™ Manager Application P010066-01A Rev. A
14. Troubleshooting
Emulex Driver for Linux and OneCommand Manager Application Situations
288
The OneCommand Manager application
software package does not install. An error
message states that:
“inserv Service Elxlpfc has to be enabled for
service ElxDiscSrvinserv: exiting
now/sbin/ inserv failed exit code 1.” Reinstall the driver with the lpfc-install script.
The Linux SCSI subsystem only sees 8 LUNs
when more are present. Some SCSI drivers do not scan past 8 LUNs when the target reports
as a SCSI-2 device. Force a SCSI bus scan with
/usr/sbin/lpfc/lun_scan. SuSE supplies /bin/rescan-scsi-bus.sh
which can be changed to scan everything.
Cannot see any adapters. Try the following solutions:
• Perform an 'lsmod' to see if the Emulex drivers are loaded.
Look for an error message on the command line stating the
LPFC driver is not loaded. If this is the case, do an insmod of
the LPFC driver and re-launch the OneCommand Manager
application.
• Exit the OneCommand Manager application and run the
following sripts in this order:
1.) /usr/sbin/ocmanager/stop_ocmanager – stops the
OneCommand Manager application daemons
2.) /usr/sbin/ocmanager/start_ocmanager – starts the
OneCommand Manager application daemons
3.) /usr/sbin/ocmanager/ocmanager – starts the
OneCommand Manager application gui
The adapters should be visible. If they are not visible, reboot your
system.
Cannot see other adapters or hosts. Although
the OneCommand Manager application is
installed, only local adapters are visible. The
other adapters and hosts in the SAN cannot be
seen. All the adapters in the SAN are visible if:
• The other servers have a connection to your zone of the SAN.
Check fabric zoning.
• The elxhbamgr processes are running on remote hosts (enter
ps -ef | grep elxhbamgr).
• All other adapters are running the OneCommand Manager
application and the appropriate driver.
• The other adapters are Emulex adapters.
Note: The OneCommand Manager application services must be
running on all remote hosts that are to be discovered and
managed.
Table 14-2 Emulex Driver for Linux and OneCommand Manager Application Situations (Continued)
Situation Resolution